COVID-19 Customer Message
At Jim Ellis Automotive, we want you to know that we have taken preventative measures at all our dealerships to ensure that you and your family are safe while purchasing or servicing a vehicle. We continue to monitor COVID-19 guidelines provided by the Centers for Disease Control and Prevention (CDC), and will provide operational updates as needed via our website.
We are confident that we have taken the necessary steps to provide a safe environment, and we will continue to apply ongoing preventative measures as recommended by the CDC. Below are a few of the steps we have taken to ensure your safety:
- We have cleaning crews in place who are disinfecting our dealerships multiple times a day.
- Service technicians are wiping down all vehicles completed in service.
- Extra hand sanitizer stations have been placed throughout our dealerships.
- Increased cleaning and disinfection of customer and employee touch-points, including doorknobs, handles, writing surfaces, countertops, etc.
Beginning June 1, 2021, we will be following the CDC’s new mask guidelines. Fully vaccinated Jim Ellis employees, business partners and clients are welcomed to enter our dealership without a mask. In an effort to help clients feel more comfortable, fully vaccinated employees will be wearing a button that identifies them as safe to be mask free. If you are fully vaccinated and would still prefer to wear a mask, you are welcome to do so. Non-vaccinated employees and vendors will still be required to wear a mask while moving around the dealership and interacting with others. Non-vaccinated clients are still encouraged to wear a mask.
If you prefer to stay home, Jim Ellis Automotive offers customers many convenient and time saving at-home services via the Jim Ellis Express Way. Our at-home services include:
Express Online Purchasing
Shop our entire inventory online, configure your payment, value your trade, secure financing and more, all from a mobile device, tablet, or computer. Complete your entire purchase online!
At-home Test Drives
Browse our entire inventory online, choose a vehicle, and schedule an at-home test drive. A sales associate will bring the vehicle to your home, answer any questions you may have, and allow you to conduct a solo test drive. Available within a 25-mile radius of the dealership.
Vehicle Home Delivery
For your convenience, we will gladly deliver any vehicle purchase to your home. We are also happy to ship vehicles out-of-state for your safety and convenience (within the Southeast region).
Mobile Service Solutions
Allow us to pick up your vehicle, complete the service at our dealership, and deliver it back to you – fully disinfected. Clean inside and out. We may also be able to complete some services at your home. A minimal fee may apply. Ask a sales associate for details. Available within a 25 radius of the dealership.
Parts Shipping and Delivery
Need parts for your vehicle? We can ship the parts you need, or help you save time and deliver the parts to your front door. Shipping and delivery fees may apply.
We are committed to providing your mobility needs and thank you in advance for your patience as we all navigate this challenging situation. If you have any questions, comments or concerns, please reach out to us online, on the phone, or visit a dealership.
Thank you for choosing Jim Ellis Automotive for your automotive needs.
For additional details regarding COVID-19, and additional steps you can take to safeguard you and your family, please visit the Centers for Disease Control and Prevention (CDC) website.