Appreciate the blue loaner Macan. A praselite earring was taken from my dashboard. Was it found? Appreciate you handling the transfer case and recall items. Dr. M
Professional, warm, honest, accommodating, friendly staff, clean, top-notch dealership including the support staff, sales and financing. It was truly an easy, insightful, unforgettable experience.
It was very excellent sales person and financial manager. Dealership store is very clean and nice. Test drive is very good and nice. Finance is affordable.
The dealership was great. The reception we encountered was great. Everyone was very professional. The salesman, Chris Street, was the spotlight. He was exceptional; not the “typical” salesman. Chris has something that you can't teach in a "sales class". His overall demeanor and mannerisms are genuine and made us feel at home.
Brian was fantastic, please allow him to use the golf simulator, come on mannnnn! And where’s his picture on your fantastic web site.?wow
Craig Buffington & team did an amazing job helping me and my family to get back on the road quickly! I was traveling from Miami to North Carolina and this dealer in Atlanta helped me immediately.
Porsche Atlanta Perimeter is a premium Porsche dealership. From placing the order for my new car, to financing and delivery, my experience was exceptional! The family-like atmosphere, exceptional customer service, and level of professionalism of all staff, really make this dealership stand out.
As always everything was perfect. Professional sales and finance personnel. Always treated with respect. All questions answered thoroughly. Great follow up. That’s why I’ve been a customer for over 30 years.
Very professional and performed scope of work as discussed upon initial communication.
good job good service friendly environment completely satisfied . want more reviews reduce 15 word min. A little bit more than what is needed to say thanks
Craig and Valerie were polite and professional. The concession stand made the time seem to go faster and kudos to the cafe attendant. I have no complaints
Very smooth service appointment and great customer service. I like how Porsche Perimeter provided text updates to keep me in the loop. Excellent customer service!
Great experience, start to finish. Spec'd a car, dealt with some bumps in the process professionally, and delivered a great outcome. I couldn't be happier with the car or the experience (other than not dealing with COVID related issues).
Dropped her off for a flat tire, oil change and annual service! Everything was great! Very happy that the service was complete and she is good to go for another year!
Brian Cosgrove was fantastic from beginning to end. Let’s get his picture on your website and allow him to use the golf simulator. Come on!
EXCELLENT CUSTOMER SERVICE ROMAN WILLIAMS IS VERY KNOWLEDGEABLE ABOUT THE PORSCHE BRAND. HE ASSISTED ME WITH PURCHASING MY TWO 911s. JULIA CRUZ - EXCELLENT BRAND KNOWLEDGE
Very professional, courteous and caring staff! Thank you for always being consistent. I appreciate Scott Green's thorough explanation of the car issues - he is great to work with!!
Great service. Scheduled maintenance was finished ahead of schedule and on target with the price that I was initially told. A very positive experience as always.
Went in with fear and trepidation. Buying a Porsche is a different experience. We were immediately at ease with our salesperson Christopher Street as he walked us through the buying process. He showed us two different Macans: the one we ended up purchasing, and a carmine red S model that while beautiful, was just a lottle more than we needed to spend. Valerie Cobb, our Certified Brand Ambassador, was a delight to work with and has an interesting story now to tell her associates at the Saturday sales meeting. Jack, our F&I guy was an absolute blast to ...
I bought my 2015 Cayman S from this dealership and they arranged European Delivery of it for me. Atlanta Perimeter Porsche is the only place it has been serviced since I bought it. Their service department is first rate.
Work that was done on the car was 1st class however it took me 3 weeks to get an appointment and a further 2 weeks to get the work done, which was a warrantable issue
Good experience. Tony worked me in although I did not have an appointment and kept me updated and informed at all times. Car drives beautifully.
Totally professional and the service was handled relative to the warranty repair satisfactorily. Scott Green explained the repair thoroughly. Service Manager, Craig, also made sure all was handled properly. thanks again for making the experience seamless.
Mr. Feinglass and his team at Porsche Atlanta Perimeter was able to diagnose and fix CEL related engine management issue, as well as the replacement of front brake rotors and pads. He kept me updated on the process to make sure I was in the loop. Car stops as a Porsche should now and no more CEL on the dash board.
Slight issue with them not fixing a problem and having to take the vehicle back. The front wheels were out of balance causing a shake on the highway. They balanced the wheels but it still shook. Turns out one of the tires was bad. I had to take it back in for a replacement immediately after picking it up.
Excellent services. Craig is thorough. Availability of loaners is a problem, however. Otherwise, great congenial atmosphere and knowledgeable personnnel in the service arena. Good snacks as well!
Good service and environment. Chad did a great job. The staff was also very helpful. Will recommend to my friends about my experience at Porsche ATL Perimeter.
Very pleased with Tony’s service and the loaner car, a Macan. Whole process went very smoothly. It only took a couple of days to replace the PCM in my GT4.
The employees and service rep was great! I was disappointed in the fact that the dealership didn’t have a loaner I could use during m6 service.
We had a great experience with our salesperson Valerie Cobb and the Finance Manager Brian Westbrook. When the Cayenne we were interested in was already sold, Valerie jumped in and found me a Macan in my favorite blue color with the trailer hitch we needed! We love it! Brian got us through the Financing paperwork with a great deal and had us out of there in record time. Great job!
My service advisor, Scott Feinglass, is always excellent. However, I don't understand why it took seven weeks to get a very minor part in.
Courteous Customer Focused Vehicle knowledge and service details excellent The 25 word requirement is not an effective use of customer time nor dealership time Only an unpleasant experience requires 25 words.
This was my first service visit (oil change) with this dealership and with this car. Craig was knowledge and courteous and was so understanding when I showed up a day later than scheduled visit (my mistake). He diplomatically said: "we were expecting you yesterday but can take the car now". The waiting area is pleasant and Craig kept me updated on progress. First oil service is free so can't comment on price. He gave me contact info for any questions. A great start at in the Service Center at Porsche Atlanta Perimeter.
I had a good experience with this dealership. Jay was very easy to work with and extremely knowledgeable. I would recommend shopping here to other.
Great service, with a long wait list and a bit pricey but the great service and care compensates for it. Thanks to you all. Bye
My Boxster was out of date for maintenance so numerous things were done. I believe that they were done as expeditiously as possible and satisfactorily.
Service and personnel are great. My markdown is that it took almost 4 weeks to get an appointment and was really concerned about brakes and I could not get in soon enough. Not good.
My purchasing process was very well managed from start to finish. Even though it required a change of salesmen, it was totally seamless and professional.
Wonderful service red carpet treatment salesman not pushy at all very very patient!!!!!!
This was a great dealership to work with. They explained all the options but no high pressure sales pitch. Great location with easy access from the perimeter. Nice new dealership showroom and service center. This seams to be typical of Jim Ellis dealers for other brands too. I wouldn’t hesitate to buy from them again. Not only do the employees sell Porsche’s, they also drive them and know the brand well!
Delivery was a little longer than expected, considering the paper work had been completed in advance. The Jim Ellis Porsche team are knowledgeable, and great to work with, but as a customer it's frustrating not being able to order a highly desired vehicle. Not sure if there is actually a list or maybe some favoritism.
The Service Team has it down to a science! Fast responses and timely appointments always focused on fast resolution. Love that I get my car back clean!
Rey Gordillo was my ambassador and he did the brand proud. Very professional and great with follow through. Even delivered the car to me. Great service!
Jay and Stephen were very helpful and I feel they really made an effort to put me in the right vehicle at the right price.
Rey Gordillo, was great, he made me feel very comfortable and he was courteous and efficient. He did an awesome job and I am HAPPY.
CB made the process clear and plain. He explained what was done and his thoughts about the vehicle. I had a wonderful experience after an original bad phone experience
Everything fixed perfectly and quickly as always. Sergey is wonderful. We just stopped by and he got a replacement part put in with no hasle
Tony Betancourt did a great job getting me in and out very fast even when I had to cancel my appointment at the last minute and come in a few days later. The service guys took care of all my issues and scheduled mainteance.
Great experience overall , Sergy is great timely , courteous , good follow up , excellent experience Good good good good good good good good good good good good
I had a great time looking for a new car. Brandon and Chad were super helpful during the process. I think they may have been a little suspicious of who I was, and if I was legit but I think once they started running background they knew I was about the business of buying a car. I get that a lot in GA, so it's all good.
Craig was super helpful and the service was quick! Washed my car and it looked great. The dealership was very neat and clean-great coffee, too!
Service required leaving vehicle overnight while parts were obtained from other locations. All services were completed by end of second day. The dealer associate apprised me of the necessary service repairs, maintenance, and cost estimates in advance. I was able to approve these electronically. I was not able to pay online but did so at the dealer's location when I retrieved my vehicle. Car has performed well following these repairs.
It was very easy to schedule my appointment and I received prompt service when I dropped off and picked up my car. Scott made the process easy.
Like every transaction there are always issues. What separates a good dealer from a great dealer is how those issues are address and how the customer is prioritized. Porsche Atlanta went above and beyond to take care of my needs and their customer service is what you would expect. I will have no reservations taking my car back for service or recommending them to my friends and family.
Excellent service from professionals who care about customers and their cars. Tony Betancourt was my service advisor, and he was very thorough in his explanation of the service completed. He also followed up after the service to make sure everything was just right with my vehicle. Great car care, and great customer service!
Great people. Timely. Went the extra mile (pun intended). Took extra time to educate me on how the technology functioned. Followed up. Kept their promise. Love my car. Thank you!
Every one was nice and professional, Craig Buffington was my service advisor and he was easy to work with , he will be my go too from now on .I recommend this dealership for all your service needs .
The dealership got in touch with me promptly once I made an inquiry. We were able to negotiate all the details via text and email making the process quick and painless.
Scott is great....He got me in and out in less than 2 hours for my 100,000 mile check-up. He also does not suggest work unless sit is needed..
Great place to do business They are untop of everything Great staff.. good location sales know their product and how it functions. Will purchase another soon
Ervin found the car I was looking for. He was very knowledgeable on its features. The entire process was low stress. It was the best experience I have had purchasing a car.
I was recently there for my 40000 miles service and all went very wel. The service was well done and on top of that Tony Betancourt was excellent in aiding me with getting rid of what i thought were scratches above my vehicle. I really appreciate it him going above and beyond to satisfy his customer, that was very impressive and remarkable.
Scott Green provided excellent service . He was very considerate of my time and was very accomodating . He was attentive and informative. Great personality and very friendly.
The dealership experience was amazing - from car order to the magical delivery and unveiling of the car in the special showroom. I appreciate Valarie's detailed and professional knowledge of cars, her 24x7 availability, and her always positive disposition. An incredible dealership that represents the brand well! Dan
Tommy was awesome to work with. He was always quick to respond to any questions or concerns...even on his days off! He made the process of buying a car from out of state very easy.
I am a repeat customer and this is a dealership that truly emphasizes customer service and customer satisfaction.
We have had an exceptional experience from our first brand new porsche to the next. The quality , service and professionalism they exude is compared to no other. From the moment my wife and I met with the whole Porsche team here at Atlanta Perimeter from sales to service, we felt like a part of their family from the get go.
Great people to,work with. I drove over four hours to pick up my new car. Ervin had everything ready to roll when I arrived. I only wish you all were closer to my house.
Tony is very professional, efficient and knowledgeable. My experience in having my Macan S service has been positive. My Macan was purchased in 2016 and never missed a scheduled service and has only been service by Porsche Atlanta Perimeter.
Always a pleasure having my car serviced here. Everyone is great! Dealership is very nice. You are kept informed as your car is being serviced. Thanks for the great job!
carl was awesome. brian was so honest and professional. great team !! the experience was first class and made you feel special and appreciated ! thank you
I purchased 2017 718 Boxster S and it was all done remotely since I was out of state. Both Brian Westbrook and Tommy Walter made the process painless and efficient. Car was delivered as discussed and I am en extremely happy customer!!
Scheduled interior leather treatment. Performed as agreed. Good service!
Sales team was Exceptional…simply put… Tommy Walter & Julia Cruz are The Best! I Love my Porsche Macan! & would recommend buying from this dealership without hesitation!
Service took the appropriate amount of time. I was happy.
Very good service advisor and experience. Great waiting area with nice amenities
Craig is great. Super friendly and helpful. Overall a great experience. Having a car serviced is never something one "enjoys" but they make it as painless as possible. Thanks!
Friendly, professional service. Ready when promised. Nice loaner cars available when needed.
We were warmly greeted while we waited briefly waited for Carl and Rey. They were professional, warm and met our every need and question. Very glad we went and are very pleased with our purchase and the service we received with kudos to Rey, Carl and Brian.
Good experience, highly recommend! Would have preferred a little more negotiation on price.
First-time Porsche buyer and I'm extremely pleased with the experience. It was more than I hoped for. Sales, Finance and everything in between was seamless. After purchase follow-up has been excellent.
I have become accustomed to receiving exceptional service from Sergey. He shows genuine concern for me as a customer and a person, he pays attention to details, and he ensures I am taken care of. Porsche is fortunate to have an individual like Sergey.
Great caring services, professional, however 20 thousand mile services check was too costly.
Raul has been the best go to guy in the Porsche system. After looking at every dealer in the South East to get a new Targa, Raul went the extra mile and found one and helped me extend the lease on my current 911 to accommodate the build time.
They accomplished what they promised!! Can't get much better. Great Service
I'd like to give a huge thanks to Roman Williams and Michael McGregor for taking care of me. Originally I bought a used car from this dealership and immediately had issues with it right off the bat. While the dealership could have told me to buzz off they reached out and took care of the issue for me and covered the cost of the repair. Roman himself even went and picked up the car at my house to take it to the shop. Even though this was a used car and one bought at a significantly lower price than ...
The service is exceptional, especially Craig the service manager. The only issue is that every time I am there for a minor thing (new key) I am there almost 2 hrs. Seems like a long time to program a new key. This may be because I was a few minutes late to my appt.